Samsung has included a maintenance mode to One UI 5.0 that allows customers to secure personal data while sending their phones in for repair. It will enable technicians to have access to the phone while reducing user anxiety. Once enabled, it keeps all of your phone’s data but makes it unavailable to technicians. Here is to Enable Maintenance Mode on Samsung Galaxy Phones.
Maintenance Mode is one of those functions that we recommend familiarizing yourself with, even if you just utilize it before sending your device in for repair. The function effectively avoids the risk of personal data leakage during the repair procedure.
Maintenance Mode basically creates a new Android profile that looks like it resets your phone to its original settings for a limited time. It restricts technicians’ access to your phone to just the apps they need to fix it, keeping your private information like photos, movies, and documents safe. With this feature, you can also collect logs, which help support staff figure out what’s wrong with your phone.
How to Enable Maintenance Mode on Samsung Galaxy Phones
To activate Maintenance Mode, go to the Settings menu, then to Battery and Device Care. Once activated, the phone will reboot, preventing access to vital and sensitive information.
The phone will still access all stock apps even while in maintenance mode. In other words, it will appear to have been reset to its factory settings. To access maintenance mode on Samsung Galaxy phones, you need to follow these steps:
- Open your phone’s Settings, scroll down, and tap the Battery and device care option.
- Scroll down, under Additional care options navigate to Maintenance mode.
- Tap the Turn on from the bottom of the page.
- On the next page, either select Restart without creating a log, or if you want to capture the system logs, simply click the Restart button.
- Tap on Restart.
- Done. Your device will be re-booted into Maintenance mode.
“The log displays which applications were used and any recent errors, but it does not include any personal information. It will assist support professionals in analyzing any issues with your phone.”
How to Disable Maintenance mode on Galaxy Phones
To exit the Maintenance mode, simply head over to the Maintenance mode option again and reboot either using their PIN, Pattern, or fingerprint. Here is how to exit Maintenance Mode on Samsung Galaxy Phones.
- Open the Settings app on your phone, scroll down, and tap the Battery and device care option.
- Scroll down, under Additional care options navigate to Maintenance mode.
- Tap the Exit button from the bottom of the page and select Restart.
- Enter your Pin, Pattern, or fingerprint recognition to verify your identity.
- Once done your device will reboot in normal mode.
Activate Samsung Maintenance Mode to Secure Your Data
If you are concerned about data safety while having your phone repaired, you should try maintenance mode. It will protect your personal information data from unauthorized access.
Although it’s nice to see companies taking the step to safeguard consumer data, we highly advise you to backup all of your critical data anyway before giving your phone to the technician.
