OpenAI’s ChatGPT is a strong and versatile chatbot that can communicate with you on any topic. It generates realistic and engaging replies using a cutting-edge natural language processing algorithm. But what if ChatGPT not working properly for you? For those unfortunate times when ChatGPT is down, we’ve put together a list of possible fixes you can attempt to get it back online.
Why is ChatGPT not working?
The OpenAI website may occasionally experience technical difficulties, resulting in the AI bot not functioning. There could be several reasons why ChatGPT isn’t working for you. However, the most frequent issue is a large number of users attempting to use the chatbot at the same time, which causes a server overload, resulting in many people being locked out of the site.
However, this is not the only reason. On occasion, issues on your end can cause problems. The most common causes are technical difficulties connecting to the internet, corrupted browser cache or cookies, or your geographic location. The user’s internet connection could also be to blame. For example, if the connection to the internet is slow, the chatbot might not work.
How to Fix ChatGPT Not Working
There are many reasons why ChatGPT is not working today. First, check to see if the servers are up and running. You can also make sure you’re using a browser that is compatible with the service, that your VPN is turned off, and are accessing the service through a web browser directly. Here are some ways to Fix ChatGPT Not Working issue:
1) Check if ChatGPT is down
First, you should verify to see if ChatGPT is currently unavailable or experiencing service issues. Because of the exponential rise in users, the service frequently goes down, and ChatGPT does not work smoothly. After getting too many user queries, the website may also show an internal server error message.
The easiest way to check ChatGPT’s status is to go to OpenAI’s status page and look at ChatGPT’s current status. Scroll down to the section for chat.openai.com and see if the status says “Operational.” That means there are no problems with the service. Most of the time, if ChatGPT is down, it usually goes down for everyone, not just you.
To resolve server-related ChatGPT problems, wait until ChatGPT returns to normal. Unfortunately, most server-related issues cannot be resolved on the user side. As a result, we must wait until the ChatGPT staff resolves the issue.
2) Reload your Browser (Log out and log in again)
If you leave the site for a while and then return to ask a query, the page shows the error ‘Something went wrong.’ This is because your login session is only suitable for a limited duration. You can quickly fix the problem by reloading the page if you have the same error.
Sometimes, you must log in again after reloading the page for the chatbot to respond. Also, if you are already signed in, but ChatGPT is not functioning for you, you must log out and log back in. To log out of your account, look for the “Log out” button in your screen’s bottom left corner. Then, finally, enter your credentials to log in again.
3) Clear your Browser Cache and Cookies
Often, a corrupt browser cache may block ChatGPT from opening in your web browser. However, most browser-related issues can be fixed by clearing the browser’s cache and cookies. Of course, you could always use a different browser for ChatGPT, but clearing your cookies and other preferences only takes a couple of minutes.
The steps to clear your browser cache and cookies depending on the specific browser you are using. Here are some general steps for popular browsers:
Google Chrome:
- Click the three-dot icon on the top right corner of the browser window.
- Select “More Tools”> “Clear browsing data”.
- In the “Clear browsing data” window, select “Cached images and files” and “Cookies and other site data”.
- Choose the time range for which you want to clear the cache and cookies.
- Click “Clear data” to confirm.
Mozilla Firefox:
- Click the three-line icon on the top right corner of the browser window.
- Select “Options”> “Privacy & Security”> “Cookies and Site Data”.
- Click “Clear Data”.
- Select “Cached Web Content” and “Cookies and Site Data”.
- Choose the time range for which you want to clear the cache and cookies.
- Click “Clear”.
Safari:
- Click “Safari” on the top menu bar.
- Select “Preferences”> “Privacy”> “Manage Website Data”.
- Click “Remove All” to clear all cookies and cached data, or select individual websites to remove their data.
- Click “Done”.
Microsoft Edge:
- Click the three-dot icon on the top right corner of the browser window.
- Select “Settings”> “Privacy, search, and services”.
- Click “Choose what to clear” under “Clear browsing data”.
- Select “Cached images and files” and “Cookies and other site data”.
- Choose the time range for which you want to clear the cache and cookies.
- Click “Clear now” to confirm.
Clear your browser cache and cookies may sign you out of some websites and delete specific settings. Therefore, it is always recommended to back up any crucial data before clearing your cache and cookies.
4) Turn off Chrome Extensions
There is a possibility that ChatGPT stop working due to it may conflict with other extensions. Therefore, we recommend disabling browser extensions before using the service to avoid problems. In addition to resolving ChatGPT issues, disabling extensions enhances your browser’s efficacy, speed, and security.
Here are the general steps to disable browser extensions in some popular web browsers:
Google Chrome:
- Click the three-dot icon on the top right corner of the browser window.
- Next, select “More tools”> “Extensions”.
- To disable an extension, toggle the switch next to it to the left.
5) Try incognito mode or a Different Browser
If you encounter errors while using ChatGPT in your browser, try a different browser. Additionally, you can use the incognito mode to help identify the issue with your browser’s settings. Using a different browser or incognito mode allows you to avoid any malicious extensions or scripts that may have infected your primary browser.
To enable Incognito mode in Google Chrome, follow these steps:
- Open Google Chrome.
- Click on the three-dot menu icon in the top right corner of the browser window.
- Select “New Incognito Window” from the drop-down menu.
- Alternatively, you can use the keyboard shortcut “Ctrl + Shift + N” (Windows, Linux, and Chrome OS) or “Command + Shift + N” (Mac) to open a new Incognito window.
Once you have opened an Incognito window, you can browse the internet without Chrome saving any information about your activity, such as cookies, search history, or download history.
6) Turn ON/OFF VPN
Unfortunately, not all regions have access to ChatGPT. Virtual Private Networks (VPNs) allow users in countries where ChatGPT is banned from masking their real addresses and accessing the service.
It could also be the other way around. If you’re using a VPN, it’s possible that your VPN is creating the issue. You can test this by disabling the VPN in your browser. After it’s been turned off, you can try to talk to the chatbot again.
7) Contact the Support Team
If none of the above solutions work, the last thing you should do is contact support via social media or official email. Instead, open your preferred browser and visit OpenAI’s help center. Next, click the small chat icon in the bottom-right corner. After that, choose to Send us a message. Once the chat window opens, follow the instructions on the screen to reach an OpenAI representative.
Make sure you are aware of the issue, and some screenshots may be helpful. You can also check out their website’s official support guide on common problems.
Common ChatGPT Errors and their Solutions
Most of the time, the above solutions will fix your ChatGPT problems. But some error codes appear when you try to use ChatGPT. In this part, we discuss these ChatGPT errors and how to fix them.
How to Fix ChatGPT Error Code 1020: Access Denied
When you get ChatGPT error code 1020, it usually means that the website or app you’re trying to use has blocked your IP address. This mode is intended to protect websites from bad traffic and bots, but it could also stop people who are trying to use the site for good.
The ChatGPT Access denied error also occurs when ChatGPT discovers something odd about your network, such as you do not have the proper permissions, you input the wrong login or password, there is a problem with your VPN and browser, and so on.
When trying to access ChatGPT, you may see the message
Access denied
You do not have access to chat.openai.com.
The site owner may have set restrictions that prevent you from accessing the site
If you’re using a proxy service or VPN, consider turning it off to see if that fixes ChatGPT error code 1020. You may need to use a different proxy site or VPN if this occurs.
How to Fix ChatGPT Error Code 429
ChatGPT Error 429 occurs when too many requests are sent to the Chat GPT API in a brief period of time. This indicates that you have exhausted all of the credits or units allotted to your plan and have reached the limit of your billing cycle. This error is intended to ensure that the service is used fairly and to prevent abuse.
The Error Code 429 of ChatGPT occurs due to:
Error Code 429 – Rate limit reached for requests
Error Code 429 – You exceeded your current quota, please check your plan and billing details.
Error Code 429 – The engine is currently overloaded. Please try again later.
The simplest solution to Chat GPT Error 429 is to wait until the API rate limit resets. The amount of time you must wait depends on the API you are utilizing and the system-imposed rate limit.
You can check your current quota in your account settings here. You can also see how many tokens your requests have consumed here. If you are currently using a free plan, you should consider upgrading to a pay-as-you-go plan with a higher limit.
How to Fix ChatGPT Error Code 401 – Invalid Authentication
The ChatGPT Error Code 401 represents invalid authentication credentials. This could occur if you are using a revoked API key, a key that does not belong to the requesting organization or a key that lacks the necessary permissions for the endpoint you are attempting to access.
The Error Code 401 of ChatGPT Looks like this:
Message: Incorrect API key provided: s*-***********************. You can find your API key at https://beta.openai.com
To fix ChatGPT Error Code 401, make sure that your request header has the correct API key and organization ID. Here, in your account settings, you can find your API key and organization ID. You can make a new API key here if you’re not sure if the one you have is still valid.
How to Fix ChatGPT “Something went wrong” Error
ChatGPT Something went wrong error appears when you have been away from the site for some time and then returned to ask a question, the page displays an error ‘something went wrong’.
This is because your login session is only valid for a short period of time. So if you are also experiencing the same error, you can easily fix the problem by simply reloading the page. If the problem is still not resolved, then it may be the VPN that causes the issue. Turn Off your VPN and try that.
How to Fix ChatGPT 404 Error
Typically, a ChatGPT 404 Error indicates that the requested resource or endpoint could not be located. This error is typically returned by the server when the requested URL or endpoint does not exist or is invalid. In other words, the server sends a 404 error to the API client because it cannot find the content.
It is important to remember that a 404 error does not always mean that the API itself is broken. Instead, it usually means the client sent an incorrect request or the resource was moved or removed.
To fix this problem, double-check the endpoint Address and make sure it is accurate. If the URL is accurate, the requested item may no longer be accessible or may have been relocated. In this situation, you may need to call the API provider to acquire the proper endpoint or to establish whether the resource has been removed.
How to ChatGPT Invalid URL (POST /v1/completions) Error
Many ChatGPT 4 users face the Invalid URL (POST /v1/completions) Error. The cause of this mistake is unclear, but it appears to be a bug. Many users mentioned the problem in the official openai forum, and authorities responded by addressing and resolving it.
Most likely, you will not encounter the issue because it has already been resolved. However, if you continue to have problems, you can reach the support staff at https://help.openai.com.
How to Fix ChatGPT Unable To Load History Error
ChatGPT, as we all know, can save your conversation logs. However, many ChatGPT users have lately reported that they are unable to view their history. As a result, when you visit the platform, you may see either an “Unable to Load History” warning or a blank page with no history.
This error message could be the result of ChatGPT performing server maintenance or enhancements. There may also be a network problem, or the server may be down or experiencing heavy traffic.
The problem can be fixed by clearing your browser cache or try Log out from ChatGPT and logging in again. If the server is down, all you have to do is wait for some time.
How to Fix ChatGPT Network Error on Long Responses
ChatGPT Network Error on Long Responses appears when the AI is writing the response, particularly lengthy texts, and displays “Network Error” on the screen. It could be because the answer is too long, the servers are down, your internet connection is delayed, your device has firewall issues, or there is a caching issue.
If the problem occurs because you request an excessively long response from ChatGPT. Then the only way to avoid this problem is to keep the response short or in parts. In any case, if ChatGPT still isn’t working, try the solutions we mentioned in the above ‘ChatGPT not working’ section.
How to Fix ChatGPT is at Capacity Right Now Error
The message “ChatGPT is at capacity right now” is often displayed during the peak hours. It means that there are a lot of people trying to visit the site at that moment, more than the site can handle. To put it simply, this message means that the server is too busy right now to handle your request.
If you experience this error, there is no need to make any changes to your devices. Simply wait a few minutes and then attempt to access ChatGPT again. ChatGPT’s traffic may decline over time, giving you enough room to access the server.
How to Fix ChatGPT Error in Body Stream
ChatGPT’s “error in body stream” informs you that ChatGPT can’t create an answer for your request. Sometimes, the problem is caused by a server error because of an internal problem or network issue.
To fix ChatGPT Error in the Body Stream issue, you can check your network connectivity. If your network is OK, then all you have to do is wait for some time and retry later.
How to Fix ChatGPT Error Code 500 Internal server error
ChatGPT Error code 500 usually means that there was a problem with the server itself. This could be because the server was overloaded, there was a problem with the network, or there were unexpected problems in the server code.
If you consistently encounter this error, you may want to try again later or contact support. In the meantime, you can also try clearing your browser’s cache and cookies or switching to a different browser to see if that resolves the problem.
How to Fix ChatGPT err_too_many_redirects
ChatGPT Too Many Redirects Error create an infinite loop due to a misconfiguration of redirects on the server, or wrong settings with third-party services, or if your internet connection is too slow or inactive.
If issues with server configuration cause the error, then all you have to do is wait for for some time until server is settle down. If the error is due to DNS issues or network connectivity issues, you may need to contact your network administrator to resolve the issue. You can also try fixing ChatGPT Too Many Redirects Error by clearing your browser cookies.
Fix the Annoying Errors in ChatGPT
Hopefully, by using the fixes described in the article, you’ll be able to find and fix the ‘ChatGPT Not Working’ error you are facing. If nothing works, you should report the issue to OpenAI, and they will take care of it.
Have any questions? Do let us know that in the comments below.
